Privacy Policy

Last updated: 30 September 2026

About us

K Civils Ltd is the data controller for the personal information described in this privacy policy.

Company number: 13309059
Registered office: 82 Reddish Road, Stockport, England, SK5 7QU
Business address: Orchard Street Industrial Estate, Salford, M6 6FL
Email: info@kcivils.co.uk

This policy explains how we collect and use personal information when you visit kcivils.co.uk, contact us through the website or correspond with us about a website enquiry.

This policy relates only to personal information collected through or in connection with this website. K Civils Ltd may provide separate privacy information where personal information is collected in other circumstances.

Information we collect

When you contact us through the website, we may collect:

your name;
your email address;
your telephone number;
the contents of your message or enquiry; and
subsequent correspondence relating to your enquiry.

You are not legally required to provide this information, but we may need sufficient information to respond to your enquiry.

Please avoid including unnecessary confidential or sensitive information in a website message.

When you visit the website, technical information may also be processed, including:

your IP address;
browser and device information;
the date and time of website requests;
pages requested;
referring pages;
security and diagnostic information;
cookie and consent preferences; and
analytics information where applicable.

How we use your information and our lawful bases

We use personal information only where we have a lawful basis for doing so.

Enquiries and communications

We may use your information to respond to enquiries, provide requested information and communicate with you about work or services you have asked about.

Where you contact us about possible work or services, this processing may be necessary to take steps at your request before entering into a contract.

For general enquiries and communications, we may also rely on our legitimate interests in responding to business enquiries and managing our communications.

Website operation and security

We may process technical information to operate, maintain and protect the website, investigate faults and prevent spam, misuse or malicious activity.

Our lawful basis is our legitimate interests in maintaining a secure and properly functioning website.

Analytics and cookie preferences

Where consent is required for analytics, cookies or similar technologies, our lawful basis is your consent.

You can change or withdraw your consent at any time using the website’s cookie preference controls.

We may also process information about your cookie choices to remember your preferences and maintain appropriate records of those choices.

Website forms and email

Messages submitted through the website are sent to K Civils Ltd by email.

The email service provider may process personal and technical information as part of delivering and storing those communications.

Information submitted through a website enquiry may also form part of subsequent correspondence between you and K Civils Ltd.

Website hosting and security

The website is hosted by Hostinger, which may process technical information such as IP addresses, server requests, logs and diagnostic information as part of providing and securing the hosting service.

The website also uses Wordfence for website security. Wordfence may process technical and security information, including IP addresses and information about requests made to the website, to help identify and prevent malicious or suspicious activity.

We use these services on the basis of our legitimate interests in operating and protecting the website.

Analytics and cookies

The website uses Google Analytics to help us understand how visitors use the website.

Google Analytics may process information such as:

browser and device information;
approximate location;
pages visited;
how visitors reached the website; and
information about how visitors interact with it.

Where consent is required, analytics processing is based on your consent.

The website uses Complianz to provide cookie information, manage cookie preferences and record the choices you make.

You can change or withdraw your choices at any time using the cookie preference controls on the website.

For more information about the cookies and similar technologies used by this website, please see our Cookie Policy.

Google Maps

The website uses Google Maps to display location information.

When Google Maps content is loaded, your browser may connect directly to Google. Google may process information such as your IP address, browser or device information and information about your interaction with the map.

Google processes information in accordance with its own privacy practices.

Where consent is required before Google Maps or associated technologies are loaded, the associated processing is based on your consent.

Who we share information with

Where necessary for the purposes described in this policy, personal information may be processed by service providers including:

Hostinger, for website hosting;
the email service provider used by K Civils Ltd;
Google, in connection with Google Analytics and Google Maps;
Wordfence and its service providers, for website security; and
website maintenance or technical-support providers where access is necessary to maintain, secure or troubleshoot the website.

We may also disclose personal information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

Some providers may act as processors on our behalf, while others may act as separate controllers depending on the service they provide.

We do not sell personal information collected through the website.

International processing

Some of the technology providers used by this website operate internationally. This means personal information may sometimes be processed outside the United Kingdom.

Where personal information is transferred outside the United Kingdom, appropriate safeguards or another transfer mechanism recognised under UK data-protection law will apply where required.

You can contact us using the details in this policy if you would like more information about, or a copy of, the safeguards used for international transfers where applicable.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, accounting or dispute-resolution requirements.

Website enquiries and related correspondence may be kept while needed to respond to the enquiry, follow it up, discuss potential work or manage any resulting business relationship.

Technical information, logs, backups, analytics information and cookie preferences are retained according to the relevant service settings and requirements.

Security

We use appropriate technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, UK data-protection law may give you the right to:

ask for access to personal information held about you;
ask for inaccurate or incomplete information to be corrected;
ask for personal information to be deleted in certain circumstances;
ask for processing to be restricted;
receive certain information in a portable format where the right to data portability applies;
withdraw consent where processing is based on consent; and
object to certain types of processing.

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise your rights or ask a question about how your personal information is used, contact:

Email: info@kcivils.co.uk

Your right to object

You have the right to object where we process your personal information on the basis of legitimate interests.

If you object, we will consider your request in accordance with applicable data-protection law.

Data protection complaints

If you believe that we have not handled your personal information in accordance with data-protection law, you can make a data-protection complaint to us.

Email: info@kcivils.co.uk

We will acknowledge receipt of a data-protection complaint within 30 days, investigate it without undue delay, keep you informed as appropriate and tell you the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.

ICO website: ico.org.uk/make-a-complaint
Telephone: 0303 123 1113